Education

Strategic Business Letters and E-mail

By Sheryl Lindsell-Roberts

Call # 651.7 Lindsell ( Mammoth Lakes Library)

This book includes hundreds of sample letters on a variety of topics, and will help you : “Improve your business communication and advance your career with

• the ABC’s of letters, e-mail, and e-marketing
• the six step process for creating results oriented messages
• advice on how to jump start the writing process
• tips on writing clearly, concisely, and persuasively”
  

Contagious Success

By Susan Lucia Annunzio

Call # 658.4 Annunzio

“Spreading high performance throughout your organization.” The author undertook a “worldwide study of more than three thousand knowledge workers, seeking the factors that accelerate or inhibit high performance in their work groups.”